Refund and Returns Policy | Online Learn Spanish

1. Product Return and Return Conditions

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

2. Return Process

To request a refund, please contact our customer support team and send an email explaining the situation.

After your return request is reviewed, you will receive a response with instructions on how the process will proceed.

3. Post-Return Procedures

When your refund request is approved, your payment will be refunded to your relevant account within a certain period of time.

A Specific Period

Return requests are generally accepted within a certain period of time from the date of purchase. Requesting a refund within this period will help the transaction be completed more quickly and smoothly.

Communication

If you have any questions or return requests, please contact our customer support team. They will be happy to assist you and will answer your questions as soon as possible.